Tafel.

Legal

Terms of Service

Tafel Learn LLC
Effective Date: June 4, 2026

Key Points

  • Tafel provides educational planning tools and admissions strategy support. It does not guarantee admission or any other outcome.
  • Current plans are fixed-term purchases. They do not renew automatically.
  • Students must provide truthful information, review all outputs, and follow each institution's rules on writing support and AI-assisted tools.
  • Children under 13 may not use the service. Users ages 13 to 17 require parent or legal guardian permission and supervision.
  • Official deadlines, prompts, requirements, and policies must be independently verified before submission.

This summary is provided for convenience. The complete Terms below govern your use of the service.

1. Agreement to These Terms

These Terms of Service govern your access to and use of the Tafel undergraduate admissions strategy platform, related websites, applications, tools, content, and optional human-supported services offered by Tafel Learn LLC("Tafel," "we," "us," or "our").

By creating an account, purchasing a plan, accessing the platform, or using any service, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the service.

2. Nature and Scope of the Service

Tafel provides software, structured educational planning tools, admissions strategy tools, writing support, school-list planning, major and career exploration, decision support, and optional expert review or strategy calls for undergraduate admissions and combined-degree pathways, including BS/MD and similar programs.

"Application Strategy" refers to Tafel's admissions-planning services, which may include manual analysis, expert feedback, Strategy Memos, calls, and in-system execution depending on the purchased plan. The "Tafel System" refers to Tafel's software interface and related digital tools. Not all plans include System access, the same level of System access, a Strategy Memo, calls, or human review. The specific features, deliverables, access period, and credits included in your purchase are those displayed at checkout or in the applicable written order confirmation.

A "Strategy Memo" is an expert opinion based on the information, records, and materials you provide. It may address multiple aspects of a student's admissions strategy, but it is not an audit, certification, or independent verification of transcripts, grades, test scores, awards, activities, service hours, recommendations, third-party records, or other factual claims.

BS/MD and similar combined-degree planning tools provide general educational-planning information. You must verify each program's eligibility rules, coursework expectations, testing requirements, service expectations, clinical-experience requirements, deadlines, and application policies directly with the applicable institution or program. Tafel does not provide medical-licensing advice, certify clinical hours, determine eligibility for professional licensure, or verify compliance with healthcare-training requirements.

Tafel is not a college, university, admissions office, application service, testing organization, scholarship provider, licensed educational institution, medical provider, law firm, accounting firm, financial advisor, or guarantor of any result.

Tafel does not act on your behalf. You remain solely responsible for verifying official requirements, deadlines, policies, application instructions, technology-use rules, and submission requirements directly with the relevant institution or application service.

3. No Guarantee; No Prediction of Outcomes

Tafel does not guarantee admission, interviews, scholarships, financial aid, grades, test scores, awards, placements, recommendations, or any other outcome. Admissions decisions are made by third parties and depend on factors outside Tafel's control.

Any school fit label, readiness score, comparison, risk flag, scenario analysis, timing suggestion, career information, or strategy recommendation is an informational planning aid. It is not a promise, prediction, ranking guarantee, or representation that any institution will reach a particular decision.

Historical information, third-party data, school requirements, deadlines, policies, and program details may change. You must confirm official information before relying on it or submitting materials.

4. Eligibility, Minors, and Parent or Guardian Consent

You may not create an account or use the service if you are under 13 years old. Tafel is not directed to children under 13. If we learn that we collected personal information from a child under 13, we will stop using the information and delete it promptly using reasonable measures, except to the limited extent retention is legally required.

If you are under 18, you may use the service only with the knowledge, permission, and supervision of a parent or legal guardian. By creating an account or allowing a minor to use the service, the parent or guardian agrees to these Terms on the minor's behalf and accepts responsibility for the minor's use of the service.

If you create an account, you represent that you are at least 18 years old or that you are at least 13 years old and have obtained permission from your parent or legal guardian. If you purchase a plan for a minor, you represent that you are authorized to do so.

5. Accounts and Accurate Information

  • Provide accurate, current, and complete information.
  • Keep login credentials confidential and do not share accounts.
  • Use the service only for the student associated with the account.
  • Promptly notify us of unauthorized access or inaccurate account information.
  • Maintain your own copies of critical materials and deadlines.

You are responsible for all activity under your account unless you promptly report unauthorized use. We may suspend or terminate accounts that contain false information, are shared, or are used to bypass plan limits, usage limits, or payment requirements.

6. Application Integrity and Student Responsibility

All application materials, statements, activities, roles, hours, achievements, awards, reflections, and experiences must be truthful and must reflect the student's actual record. Tafel does not create independent experiences, credentials, achievements, or facts.

  • Review and approve every output before use.
  • Follow each institution's policies, including policies on technology-assisted writing and AI-assisted tools.
  • Do not use AI-generated drafts, AI-assisted edits, or other AI-assisted materials where the relevant institution prohibits that use.
  • Do not submit generated text without meaningful student review, revision, and confirmation.
  • Do not fabricate, exaggerate, omit, or selectively present facts in a misleading way.
  • Do not upload private information about another person without authorization.

You are solely responsible for application content and submissions. Tafel may refuse support, remove content, suspend access, or terminate an account if we reasonably believe the service is being used to misrepresent a student's record or violate an institution's policies.

7. Automated and AI-Assisted Features

Some features use automated or AI-assisted processing to organize information, generate drafts, provide feedback, summarize records, identify possible gaps, or suggest next steps. Outputs may be incomplete, inaccurate, outdated, or unsuitable for a particular institution or student.

Automated outputs are starting points for review, not final advice. You must independently evaluate all outputs and verify official requirements. Reviewers, when included in a plan, provide general feedback and do not verify factual accuracy, authorship, or compliance with institution-specific rules. Review does not eliminate your responsibility to review and approve all materials.

Strategy Memos and other human-supported deliverables are expert opinions based on the information and materials you provide. Authorized personnel may review relevant materials only as reasonably necessary to deliver the requested service, provide support, maintain quality, or protect the platform. Experts do not independently verify transcripts, awards, activities, service hours, third-party records, or other factual claims. You remain responsible for accuracy, completeness, authorized use, and final review.

8. School, Program, Career, and Third-Party Information

Tafel may display third-party information about schools, programs, deadlines, supplements, admissions, careers, compensation, or opportunities. This information is provided for planning purposes and may be incomplete, delayed, estimated, or changed by third parties without notice.

Tafel does not endorse or guarantee any school, program, competition, internship, summer opportunity, career path, compensation level, or third-party service. You must review official sources and exercise your own judgment before making decisions, spending money, or submitting an application.

9. Plans, Payments, Fixed Terms, and Credits

Paid plans, add-ons, access periods, included features, review credits, and call credits are described at checkout or on the applicable pricing page. Fees are charged through our payment processor. You authorize the applicable charges when you complete a purchase.

Current Tafel plans are fixed-term purchases and do not renew automatically. Access ends at the conclusion of the purchased term. To continue after expiration, you must choose to complete a new purchase. Credits are personal, non-transferable, subject to the purchased term, and expire at the end of that term unless the checkout page expressly states otherwise.

If Tafel later offers an optional auto-renewing plan, the renewal terms will be disclosed at checkout and will require separate affirmative consent before purchase.

Certain live-support products may require scheduling availability. Purchasing access does not guarantee a specific advisor, date, time, or response time unless expressly stated in writing.

10. Refunds and Fit Promise

Except where required by law or expressly stated at checkout, payments are final and non-refundable. No refund is owed for partial use, unused time, unused credits, user error, missed deadlines, a change of mind, admissions outcomes, or dissatisfaction with an institution's decision, regardless of whether recommendations were followed.

The features and deliverables included in a purchase are limited to those stated at checkout or in the applicable written order confirmation. General marketing descriptions do not expand the purchased plan beyond the features, credits, access period, or deliverables expressly included in the purchase.

If a 10-day fit promise is displayed for the purchased plan, you may contact support within 10 calendar days after purchase. We may ask for a reasonable description of the issue and an opportunity to correct it. If the stated fit promise applies and the issue is not corrected, we will refund the eligible plan purchase. Add-ons, completed calls, completed reviews, misuse, account sharing, and purchases outside the stated window are not covered unless required by law or expressly stated at checkout.

11. Your Content and License to Operate the Service

You retain ownership of content you submit. You grant Tafel a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit, analyze, and display your content only as reasonably necessary to provide, secure, support, and maintain the service; comply with law; and enforce these Terms.

Tafel may use aggregated, anonymized, or de-identified information to evaluate and improve the service. We do not sell your personal application content and do not use one student's personal content to generate application materials for another student.

12. Tafel Intellectual Property

The platform, workflows, design, software, evaluation logic, scoring methods, prompts, templates, rubrics, school-fit methods, databases, content libraries, and related materials are owned by Tafel or its licensors. You receive a limited, revocable, non-transferable right to use the service for personal educational planning.

You may not copy, scrape, crawl, benchmark, extract, publish, reverse engineer, resell, sublicense, distribute, or use the platform, its outputs, or its proprietary methods to build, train, evaluate, or improve a competing product, dataset, workflow, model, or commercial service.

13. Acceptable Use

Your use of the platform is subject to our Acceptable Use Policy. We may monitor usage patterns, investigate suspected misuse, limit access, preserve records, and take reasonable steps to protect the service, users, institutions, and our rights.

14. Third-Party Services

The service may depend on third-party hosting, authentication, payment, email, analytics, monitoring, scheduling, data, and AI-assisted processing providers. We are not responsible for third-party outages, security incidents, policy changes, data errors, delays, or discontinued services, although we will take reasonable steps to mitigate issues within our control.

15. Suspension and Termination

We may suspend, restrict, or terminate access if we reasonably believe you violated these Terms, misused the service, created risk for Tafel or others, failed to pay amounts due, initiated an abusive payment dispute, or attempted to bypass access controls. You may request account termination by contacting support. Termination does not create a refund unless required by law.

16. Disclaimer of Warranties

To the maximum extent permitted by law, the service is provided "as is" and "as available." Tafel disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the service will be uninterrupted, error-free, secure, complete, current, or suitable for a particular student, school, program, or outcome.

17. Limitation of Liability

To the maximum extent permitted by law, Tafel and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages; lost opportunities; lost profits; lost data; missed deadlines; school decisions; or admissions, scholarship, financial-aid, academic, or career outcomes.

To the maximum extent permitted by law, Tafel's total liability arising out of or relating to the service will not exceed the amount you paid to Tafel for the specific service giving rise to the claim during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Tafel and its owners, officers, employees, contractors, and agents from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising from your misuse of the service, your content, your violation of these Terms, your violation of another person's rights, or your submission of false, misleading, or unauthorized information.

19. Informal Dispute Resolution

Before filing a claim, you must send a written notice describing the dispute, the requested relief, and your contact information to support@tafellearn.com. The parties will attempt in good faith to resolve the dispute informally for at least 30 days. This requirement does not prevent either party from seeking temporary injunctive relief where necessary to protect confidential information, intellectual property, or account security.

20. Binding Individual Arbitration and Class-Action Waiver

Except for eligible small-claims matters and requests for temporary injunctive relief, any dispute, claim, or controversy arising out of or relating to the service or these Terms will be resolved by binding arbitration on an individual basis. The Federal Arbitration Act governs this section.

You and Tafel waive the right to a jury trial and waive the right to participate in a class action, class arbitration, representative action, or consolidated proceeding. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.

Arbitration will be administered by the American Arbitration Association under its applicable consumer rules, unless the parties agree otherwise. If a court determines that a particular claim or remedy cannot lawfully be arbitrated, that claim or remedy will be resolved by a court after the arbitrable claims are completed, to the extent permitted by law. Nothing in this section limits a right to seek public injunctive relief where that right cannot lawfully be waived.

You may opt out of this arbitration section by sending a written opt-out notice to support@tafellearn.comwithin 30 days after first accepting these Terms. The notice must include your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of these Terms.

For users who created an account before June 4, 2026, this arbitration section becomes effective only after notice of the updated Terms is provided. Those users may opt out by sending the required notice within 30 days after receiving notice of the updated Terms.

21. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where federal law controls. For any dispute not subject to arbitration, you consent to exclusive jurisdiction and venue in the state or federal courts serving Travis County, Texas, unless applicable law requires a different venue.

22. Changes to the Service or Terms

We may modify the service, features, pricing, plans, or these Terms. Material changes may be communicated through the platform, by email, or through another reasonable method. Where required by law, we will request renewed acceptance of material changes. Changes to the arbitration provision will not apply to disputes that arose before the updated provision became effective. Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by law.

23. General Terms

These Terms, the Privacy Policy, the Acceptable Use Policy, and any checkout terms form the entire agreement between you and Tafel regarding the service. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign your rights without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets.

24. Contact

Questions about these Terms may be sent to support@tafellearn.com.
Tafel Learn LLC
5900 Balcones Drive STE 100, Austin, TX 78731